West Ventura County Business Alliance ("WVCBA," "we," "us," or "our") is committed to protecting the privacy of our members, website visitors, and event participants. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wvcba.org, attend our events, or interact with us in any capacity.
By using our website or providing your personal information to us, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or submit personal information.
Information We Collect
Personal Information You Provide to Us
We may collect personal information that you voluntarily provide, including but not limited to:
- Name (first and last)
- Email address
- Phone number
- Company or organization name
- Mailing address
- Job title
- Membership application details
- Event registration information
- Payment information for membership dues, event fees, or sponsorships (processed through secure third-party payment processors)
This information is collected when you:
- Subscribe to our newsletter
- Apply for or renew a membership
- Register for events
- Submit a contact form or inquiry
- Participate in surveys or promotions
- Use our business directory
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on those pages
- Referring website or source
- Date and time of your visit
This information may be collected through cookies, web beacons, and similar tracking technologies.
How We Use Your Information
We use the information we collect for the following purposes:
- To process membership applications and renewals
- To register you for events and programs
- To send newsletters, business updates, and event announcements
- To maintain and improve our website
- To operate the business directory
- To respond to your inquiries and requests
- To communicate about WVCBA programs, advocacy efforts, and community initiatives
- To process payments and transactions
- To comply with legal obligations
- To analyze website usage and improve user experience
How We Share Your Information
We do not sell your personal information to third parties.
We may share your information in the following circumstances:
- Business Directory: If you are a member and opt into our public business directory, your business name, contact information, and description may be displayed publicly on our website.
- Service Providers: We may share information with trusted third-party vendors who assist us with website hosting, email distribution, event management, and payment processing. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
- Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
- With Your Consent: We may share your information in other ways if you provide explicit consent.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device.
We may use:
- Essential Cookies: Required for the website to function properly.
- Analytics Cookies: Help us understand how visitors use our site so we can improve it.
- Marketing Cookies: Used to deliver relevant communications and measure their effectiveness.
You can control cookies through your browser settings. Disabling cookies may affect certain website functionality.
Your Privacy Rights Under California Law
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:
- Right to Know: You may request that we disclose what personal information we have collected, used, disclosed, or sold about you.
- Right to Delete: You may request that we delete the personal information we have collected from you, subject to certain exceptions.
- Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
- Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information. WVCBA does not sell personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise any of these rights, please contact us using the information provided below. We will respond to verifiable requests within 45 days.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Membership records are retained for the duration of your membership and for a reasonable period thereafter. Newsletter subscribers may unsubscribe at any time, after which we will remove their contact information from our mailing list.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites, including member businesses, sponsors, and partner organizations. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 16, we will promptly delete it.
Email Communications
If you subscribe to our newsletter or provide your email through a membership application or event registration, you may receive periodic emails from us regarding WVCBA news, events, advocacy updates, and member benefits.
Every marketing email includes an unsubscribe link. You may opt out at any time by clicking that link or by contacting us directly. Please allow up to 10 business days for your request to be processed.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
West Ventura County Business Alliance
1901 Solar Drive, Suite 105
Oxnard, CA 93036
Phone: (805) 738-9100
Email: info@wvcba.org
Website: www.wvcba.org